Key Points
  • Exploring Universal Credit full service implementation challenges, including waiting times, housing issues and conditionality
  • Supporting claimants transitioning to the new benefits system through effective advice, budgeting supporting and digital inclusion
  • Providing support to the most vulnerable including claimants qualifying for PIP and larger families affected by the 2 child limit
Guest of Honour

Kirsty McHugh Chief Executive, ERSA

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Overview
Confirmed Speakers

  • Sam Ashton, Principal Policy & Projects Officer, London Councils
  • Jo Chimes, Everyday Equality Project Lead, Equality and Diversity Forum
  • Matt Dooley, Enterprise Director, PeoplePlus UK
  • Deven Ghelani, Director, Policy in Practice
  • Vicky Hines, Hub Manager, Shelter UK and Member, Birmingham Child Poverty Action Group
  • Victoria Isaacs, Xcite Project Manager, Economic Development, Harrow Council
  • Ayaz Manji, Senior Policy and Campaigns Officer, MIND
  • Kirsty McHugh, Chief Executive, ERSA
  • Dan Norris, Welfare Rights Worker, Child Poverty Action Group
  • Julia Pitt, Director of Gateway and Welfare, Croydon Council
  • Sennita Bonner, Income Manager, Shepherds Bush Housing Association

The UK has undergone the most radical reform of welfare benefits since the beginning of the welfare state. Aiming to simplify the benefit system while setting stricter conditions for the continued receipt of benefit, lowering dependency and raising labour force participation and employment.

The full Universal Credit service replaces new claims for a number of benefits across all 381 local authorities by June 2018. However, the system is still in development and it has many teething and administration challenges. This conference examines particular issues arising with the implementation of a full service, as well as wider benefit reform concerns including supporting the most vulnerable claimants and how to assist people into work.

Attend to hear a combination of strategic content concerning the revisions to welfare reform as well as practical case studies from local authorities, housing associations and the third sector implementing services on the ground, including:

  • Overcoming administrational and practical problems implementing Universal Credit
  • Benefit reform impacts on housing and how the sector can extend support to ensure sustainable tenancies
  • Updates to sanctions, Work Capability Assessments, requirements and exemptions for UC claimants
  • Supporting the migration of claimants on legacy benefits and Employment Support Allowance (ESA)
  • Effective implementation of Personal Independence Payments to modernise and streamline disability benefits
  • Reducing welfare dependency by improving the transition to sustainable employment
  • Helping claimants with financial budgeting and improving their access to online services

    Don’t miss the opportunity to ensure you are doing everything you can to support affected claimants through the changes, to drive up outcomes for all and to reach out to the most disadvantaged people.

  • Agenda
    Start

    09:20 - 09:50
    Registration Tea and Coffee

     

    09:50 - 10:00
    Chair’s Opening Remarks

     

    Speakers

    Kirsty McHugh Chief Executive, ERSA

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    10:00 - 10:40
    Keynote Panel Discussion: Universal Credit - The Full Service

     
    • Challenges, barriers and emerging issues
    • Supporting claimants making the transition to UC
    • Tackling waiting times for first payments
    • Supporting the migration of claimants on legacy benefits

    Speakers

    Sam Ashton Principal Policy & Projects Officer, London Councils

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    Deven Ghelani Director, Policy in Practice

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    10:40 - 11:00
    Universal Credit and Housing

     
    • Recent updates to the UC rules affecting housing, including the 2 week ‘run-on’ of HB, temporary accommodation costs and more
    • Problem solving typical problems that arise from tenants
    • Overcoming problems of transferring from HB to UC
    • Considerations for 18-21 year olds
    • Trusted Partner and Landlord Portal pilots
    • DWP’s flexible funding approach from April 2020

    Speakers

    Sennita Bonner Income Manager, Shepherds Bush Housing Association

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    11:00 - 11:10
    Questions and discussion

     

    11:10 - 11:40
    Networking tea and coffee break

     

    11:40 - 12:00
    Universal Credit Conditionality

     
    • Problems and potential solutions to labour market requirements for UC
    • Sanctions, support and behaviour change
    • Work search requirements
    • Removal of rules based exemptions for those in certain situations
    • Universal Credit and Work Capability Assessments
    • Natural migration from Employment and Support Allowance (ESA) to UC

    Speakers

    Dan Norris Welfare Rights Worker, Child Poverty Action Group

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    12:00 - 12:20
    Universal Credit and Self-Employment

     
    • Universal Credit Policy and the self-employed
    • Gateway Interview, monthly reporting and Minimum Income Floor
    • Considerations of the recent Select Committee enquiry
    • Understanding how the self-employed respond to UC

    Speakers

    Matt Dooley Enterprise Director, PeoplePlus UK

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    12:20 - 12:30
    Questions and Discussion

     

    12:30 - 12:50
    Personal Independence Payments (PIP) - Developments

     
    • Recent policy and case law developments on PIP
    • Supporting people with mental health problems through the PIP process
    • Improving benefits assessments for people with mental health problems


    Speakers

    Ayaz Manji Senior Policy and Campaigns Officer, MIND

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    12:50 - 13:00
    Questions and Discussion

     

    13:00 - 14:00
    Networking Lunch

     

    14:00 - 14:20
    The Two Child Limit and Supporting Larger Families

     
    • Impact of the two child limit in tax credits and means-tested benefits
    • Understanding exceptions to the limits and implementation problems
    • Strategies to support families from across the city

    Speakers

    Vicky Hines Hub Manager, Shelter UK and Member, Birmingham Child Poverty Action Group

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    14:20 - 14:40
    Practical Equality Rights in Welfare Benefits Advice

     
    • The equality impacts of welfare reform
    • Using the equality act to tackle sanctions
    • Accessing legal aid support
    • Delivering effective discrimination advice for welfare benefits problems

    Speakers

    Jo Chimes Everyday Equality Project Lead, Equality and Diversity Forum

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    14:40 - 14:50
    Questions and Discussion

     

    14:50 - 15:10
    Supporting People into Work

     
    • What works to help people progress into work
    • Engaging with hard to reach groups
    • Supporting the move to employment for young people

    Speakers

    Victoria Isaacs Xcite Project Manager, Economic Development, Harrow Council

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    15:10 - 15:30
    Universal Support for Claimants

     
    • Providing budgeting support
    • Supporting claimants with the digital service
    • Improving the availability of digital tools and training

    Speakers

    Julia Pitt Director of Gateway and Welfare, Croydon Council

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    15:30 - 15:40
    Questions and discussion

     

    15:40 - 15:50
    Chair’s Closing Remarks and Close of Conference

     

    Speakers

    Kirsty McHugh Chief Executive, ERSA

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    End

    Speakers

    Sam Ashton Principal Policy & Projects Officer, London Councils

    Read profile

    Sennita Bonner Income Manager, Shepherds Bush Housing Association

    Read profile

    Jo Chimes Everyday Equality Project Lead, Equality and Diversity Forum

    Read profile

    Matt Dooley Enterprise Director, PeoplePlus UK

    Read profile

    Deven Ghelani Director, Policy in Practice

    Read profile

    Vicky Hines Hub Manager, Shelter UK and Member, Birmingham Child Poverty Action Group

    Read profile

    Victoria Isaacs Xcite Project Manager, Economic Development, Harrow Council

    Read profile

    Ayaz Manji Senior Policy and Campaigns Officer, MIND

    Read profile

    Kirsty McHugh Chief Executive, ERSA

    Read profile

    Dan Norris Welfare Rights Worker, Child Poverty Action Group

    Read profile

    Julia Pitt Director of Gateway and Welfare, Croydon Council

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    Venue details

    Crowne Plaza London - Kings Cross Crowne Plaza London - Kings Cross. 1 Kings Cross Road, London, WC1X 9HX

    Venue website


    Speakers
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