Key Points
  • Explore Universal Credit full-service implementation challenges, including waiting times, housing issues, managed migration and conditionality
  • Support claimants transitioning to the new benefits system through effective advice, budgeting supporting and digital inclusion
  • Provide support to the most vulnerable including mixed aged couples, young job seekers and those in debt


Overview

Confirmed Speakers:

  • Alistair Townsend, Director Alistair Townsend Limited and Junior Vice President IRRV
  • Joe Dromey, Deputy Director of Research and Development, Learning and Work Institute
  • Deven Ghelani, Director, Policy in Practice
  • Laura Gardiner, Senior Research and Policy Analyst, Resolution Foundation
  • Sarah Campbell, Participation and Advocacy Manager, The Joseph Rowntree Foundation
  • Rose Doran, Senior Adviser, Local Government Association
  • Maureen Arthur, Financial Wellbeing Advisor, Peabody and Representative for London, National Association of Welfare Rights Advisors
  • Laura Payne, Project Manager, 4in10: London's Child Poverty Campaign Network
  • Corin Hammersley, Greenwich Welfare Rights Service, Royal Borough of Greenwich
  • Sally West, Policy Manager for Income and Poverty, Age UK
  • Emma Owens, Head of Customer Accounts, Curo
  • Jayne Gosnall, Expert by Experience


  • In the Autumn Budget Statement 2018 the Chancellor announced £1bn extra funding for Universal Credit and the plans for moving people who are already on legacy benefits onto Universal Credit through ‘managed migration’.

    Westminster Insight’s Welfare Reform Conference examines particular issues arising with the implementation of a Universal Credit full service and how this affects local authorities, housing organisations and the third sector. Exploring wider benefit reform concerns and associated issues including managing the costs of roll out, new rules for mixed aged couples, rent arrears, sustainable work and supporting the most vulnerable claimants.

    Attend to hear a combination of strategic content concerning the revisions to welfare reform as well as practical case studies about how to support the most vulnerable groups affected by the changes, such as EEA nationals and young people. With waiting times for Universal Credit also causing or compounding debt problems, this conference will look at programmes to help claimants into work including the Youth Offer, and the benefits of responsible financial support.

Agenda
Start

09:20 - 09:50
Registration Tea and Coffee

 

09:50 - 10:00
Chair's Opening Remarks

 

Speakers

Alistair Townsend Director, Alistair Townsend Limited

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10:00 - 10:40
Keynote Panel Discussion: Universal Credit - The Full Service

 
  • Moving to managed migration
  • Challenges, barriers and emerging issues for local authorities, housing associations and the third sector
  • Supporting claimants making the transition to UC
  • Mitigating both direct and indirect costs for the roll out of Universal Credit

Speakers

Joe Dromey Deputy Director of Research and Development, Learning and Work Institute

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Laura Gardiner Senior Research and Policy Analyst, Resolution Foundation

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Deven Ghelani Director, Policy in Practice

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10:40 - 11:00
Developing Inclusive Ways of Working; Ensuring Experts by Experience are Involved in Shaping and Influencing Policy

 
  • Designing more effective policy solutions by involving people with lived experience as a key stakeholder in the development process
  • How reshaping internal organisational structures and processes is fundamental to social change
  • Perspective of experts by experience involved in bringing about social change

Speakers

Sarah Campbell Participation and Advocacy Manager, The Joseph Rowntree Foundation

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Jayne Gosnall Expert by Experience

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11:00 - 11:10
Questions and Discussion

 

11:10 - 11:30
Networking Tea and Coffee Break

 

11:30 - 11:50
Universal Credit and Housing

 
  • Recent updates to the UC rules effecting housing, including the two week 'run-on' of HB, temporary accomodation costs and more
  • Problem solving typical problems that arise from tenants
  • Overcoming problems of transferring from HB to UC
  • Considerations for 18-21 year olds
  • Trusted Partner and Landlord Portal pilots
  • DWP's flexible funding approach from April 2020

Speakers

Emma Owens Head of Customer Accounts, Curo

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11:50 - 12:00
Questions and Discussion

 

12:00 - 12:20
Universal Credit Conditionality

 
  • Problems and potential solutions to labour market requirements for UC
  • Sanctions, support and behaviour change
  • Work search requirements
  • Removal of rules-based exemptions for those in certain situations
  • Universal Credit and Work Capability Assessments

Speakers

Maureen Arthur Financial Wellbeing Advisor, Peabody and Representative for London, National Association of Welfare Rights Advisors

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12:20 - 12:30
Questions and Discussion

 

12:30 - 12:50
The Youth Obligation

 
  • Claimants' and employers' experiences of the Youth Obligation
  • Providing enough quality placements and training opportunities for claimants
  • Supporting young people into work

Speakers

Laura Payne Project Manager, 4in10: London’s Child Poverty Campaign Network

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12:50 - 13:00
Questions and Answers

 

13:00 - 14:00
Networking Lunch

 

14:00 - 14:20
Right to Reside and Universal Credit

 
  • The "EU settlement scheme" and implications for EEA nationals and non-EEA family members to claim Universal Credit and other benefits
  • Demonstrating the “right to reside” and applying for “settled status” 
  • Problems UC claimants are facing in passing the “habitual residence test”  

Speakers

Corin Hammersley Greenwich Welfare Rights Service, Royal Borough of Greenwich

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14:30 - 14:50
Universal Credit and Older People

 
  • Mixed age couples change
  • Universal Credit for people effected by rising state pension age

Speakers

Sally West Policy Manager for Income and Poverty, Age UK

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14:50 - 15:00
Questions and Discussion

 

15:00 - 15:20
Re-shaping Financial Support

 
  • Providing claimants access to good financial advice and support, fair and affordable financial products and effective alternatives to high-cost credit
  • How the government, local authorities, housing providers, voluntary organisations and the financial services sector can work together to help prevent debt

Speakers

Rose Doran Senior Adviser, Local Government Association

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15:20 - 15:30
Questions and Discussion

 

15:30 - 15:35
Chair's Closing Remarks and Close of Conference

 

Speakers

Alistair Townsend Director, Alistair Townsend Limited

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End

Speakers

Maureen Arthur Financial Wellbeing Advisor, Peabody and Representative for London, National Association of Welfare Rights Advisors

Read profile

Sarah Campbell Participation and Advocacy Manager, The Joseph Rowntree Foundation

Read profile

Rose Doran Senior Adviser, Local Government Association

Read profile

Joe Dromey Deputy Director of Research and Development, Learning and Work Institute

Read profile

Laura Gardiner Senior Research and Policy Analyst, Resolution Foundation

Read profile

Deven Ghelani Director, Policy in Practice

Read profile

Jayne Gosnall Expert by Experience

Read profile

Corin Hammersley Greenwich Welfare Rights Service, Royal Borough of Greenwich

Read profile

Emma Owens Head of Customer Accounts, Curo

Read profile

Laura Payne Project Manager, 4in10: London’s Child Poverty Campaign Network

Read profile

Alistair Townsend Director, Alistair Townsend Limited

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Sally West Policy Manager for Income and Poverty, Age UK

Read profile


Attending
  • Explore Universal Credit full-service implementation challenges, including waiting times, housing issues, managed migration and conditionality
  • Support claimants transitioning to the new benefits system through effective advice, budgeting supporting and digital inclusion
  • Provide support to the most vulnerable including mixed aged couples, young job seekers and those in debt

Venue details

DoubleTree by Hilton Hotel London - Victoria 2 Bridge Place, London, SW1V 1QA, United Kingdom

Venue website

DoubleTree by Hilton Hotel London - Victoria

Speakers
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