Key Points
  • Hear from the Ministry of Housing, Communities and Local Government on strategies for ensuring emergency preparedness, response and resilience
  • Review how to deliver effective business continuity planning to mitigate the impact of an emergency and ensure core services are up and running as soon as possible
  • Promote and support multi-agency cooperation in emergency planning and response
  • Find out how to establish effective communications at all stages of an emergency to reassure the public and maximise departmental coaction
  • Gain insight from a Grenfell community responder and the Scottish Flood Forum about planning for the recovery of communities in the short and long-term
  • Improve your organisations response to cyber threats through planning, updating procedures, and identifying what worked well during other incidents
Guest of Honour

Jacqui Semple Chair, The Emergency Planning Society

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Overview

Confirmed Speakers:

  • Jacqui Semple, Chair, Emergency Planning Society
  • Katherine Richardson, Deputy Director for the Resilience and Emergencies Division, Ministry of Housing, Communities, and Local Government
  • Hannah Tankard, Programme Manager – Response and Recovery, Business Emergency Resilience Group (BERG), Business in the Community
  • Paul Hendy, Recovery Operations Manager, Scottish Flood Forum
  • Melanie Wolfe, Community Organiser - Grenfell Community Responder
  • John Griffin, Head of Emergency Planning, Camden and Islington NHS Foundation Trust
  • Tony Thompson, Director of Events and Fellow, The Institute of Civil Protection and Emergency Management

    Due to the number and increasing complexity of emergency incidents in recent years, it is essential that public services have robust emergency and business continuity plans in place in order to respond and recover as quickly as possible, and minimise the impact on public services.

    Westminster Insight’s timely Emergency Preparedness, Response, and Resilience Half-day Forum will feature Katherine Richardson of the Ministry of Housing, Communities and Local Government on the government’s current emergency planning work. Understand how you can maintain business continuity during major incidents from the Business in the Community network.

    Our expert panel will explore the role of multi-agency working in emergency preparedness and response and the importance of Local Resilience Forums, strong internal communication, and the integration of JESIP into services.

    You will learn principles and best practice for establishing effective communication during all stages of an emergency, and how to implement lessons from previous emergencies into your business continuity planning.

    Our community resilience panel will feature insights from the Grenfell community response team and the Scottish Flood Forum. Hear strategies for helping the community in the immediate and long-term aftermath of a major incident.
    Join your peers from local and central government, health, environmental health, transport, and the emergency services to explore the variety of threats facing public services, and ensure you are prepared to mitigate the impact on essential public services and achieve service resilience.

Agenda
Start

08:45 - 09:15
Registration, Refreshments and Networking

 

09:15 - 09:25
Chair's Opening Remarks

 

Speakers

Jacqui Semple Chair, The Emergency Planning Society

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09:25 - 09:55
Keynote Address – The Government’s Strategies for Emergency Preparedness, Response, and Operational Resilience

 
  • Ensuring service continuity in public services during emergency incidents
  • Horizon scanning: what risks are new and for which eventualities do we need to prepare?
  • Planning for emergency response and recovery to improve the resilience of services  

Speakers

Katherine Richardson Deputy Director- Resilience and Emergencies: Department for Communities and Local Government

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09:55 - 10:05
Questions and discussions

 

10:05 - 10:35
Keynote Address – Business in the Community’s Perspective on Mitigating the Impacts of Major Incidents

 
  • Would You Be Ready? BITC’s award-winning campaign raising awareness of the impacts of common UK risks to small and medium-sized businesses to encourage uptake of simple resilience measures
  • Ensuring business continuity through testing and maintaining business continuity plans, instituting training and awareness programs, and developing risk registers
  • Local Support Initiative – how BITC Members are providing a more coordinated role in emergencies by working with local resilience forums/partnerships

Speakers

Hannah Tankard Programme Manager - Response and Recovery, Business Emergency Resilience Group (BERG), Business in the Community

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10:35 - 10:45
Questions and discussions

 

10:45 - 11:15
Panel Discussion: Supporting Multi-Agency Cooperation and Responses to Emergency Incidents to Prepare for the Future and Improve Outcomes

 
  • Understanding the role of Local Resilience Forums in assessing risks, preparing and maintaining Community Risk Registers, and arranging the sharing and managing of data between agencies
  • Improving internal communication: engaging employees in business continuity plans and ensuring the degree of risk is effectively articulated to all organisational levels
  • Integrating JESIP (Joint Emergency Services Interoperability Principles) into all services to improve the response to incidents
  • Casualty numbers - getting it right: the importance of accuracy in scene assessment and multi-agency co-operation when assembling casualty numbers

Speakers

John Griffin Head of Emergency Planning, Camden and Islington NHS Foundation Trust

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Roger Gomm Former Public Order Commander, Metropolitan Police Service

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Tony Thompson Director of Events and Fellow, The Institute of Civil Protection and Emergency Management

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11:15 - 11:25
Questions and Discussions

 

11:25 - 11:45
Establishing Effective Communication Before, During, and After Major Incidents to Maximise Efficiency and Minimise the Spread of Panic

 
  • Ensuring that all organisational levels are aware of their responsibilities by improving documented strategies, communication networks, and training
  • Best practice for communicating during politically-sensitive incidents to provide the public with information whilst other agencies investigate
  • Utilising social media strategically and tactically to strike the balance between too little and too much information being available to the public 
  • Understanding previous incidents: identifying strategies that worked well and what could have been improved for future response efforts

Speakers

Laurie Bell Former Director of Communities and Communication at Wiltshire Council

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12:05 - 12:15
Questions and Discussions

 

12:15 - 13:00
Panel Discussion: Case Studies – Planning for the Aftermath of Incidents to Improve Community Resilience

 
  • Learning from the strategies used by the Grenfell community and communities affected by floods to recover from emergency incidents
  • Devising strategies for the future: approaches to the immediate aftermath of a crisis and for the long-term recovery of a community 
  • Ensuring that core services are restored as quickly as possible to improve the ability of communities to access help

Speakers

Paul Hendy Recovery Director, Scottish Flood Forum

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Melanie Wolfe Community Organiser - Grenfell Community Responder

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13:00 - 13:10
Questions and Discussions

 

13:10 - 13:30
Maintaining Business Continuity in the Face of a Cyber Threat

 
  • Planning responses to cyber-attacks to ensure that business operations continue as much as possible
  • Updating procedures in relation to the changing nature of cyber threats    
  • Exploring case studies to identify what worked well and what should be improved

13:30 - 13:40
Questions and Discussions

 

13:45 - 13:50
Chair's Closing Remarks

 

End

Speakers

Laurie Bell Former Director of Communities and Communication at Wiltshire Council

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Roger Gomm Former Public Order Commander, Metropolitan Police Service

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John Griffin Head of Emergency Planning, Camden and Islington NHS Foundation Trust

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Paul Hendy Recovery Director, Scottish Flood Forum

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Katherine Richardson Deputy Director- Resilience and Emergencies: Department for Communities and Local Government

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Jacqui Semple Chair, The Emergency Planning Society

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Hannah Tankard Programme Manager - Response and Recovery, Business Emergency Resilience Group (BERG), Business in the Community

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Tony Thompson Director of Events and Fellow, The Institute of Civil Protection and Emergency Management

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Melanie Wolfe Community Organiser - Grenfell Community Responder

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Venue details

Central London


Speakers
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