Key Points
  • Hear how the delivery of multi-agency and high-quality services improve the lives of older people
  • Understand how the effective implementation of an Ageing Well Strategy impacts on the experience of people growing older
  • Facilitate the culture change required within the health service to improve the personalisation of mental health care for older adults
  • Learn how to meet the needs of older people both within their homes and in sheltered housing, retirement villages and care homes


Overview
Confirmed Speakers:

  • (Keynote) Simon Hewett-Avison, Assistant Director - Service Delivery, Independent Age
  • Sue Adams OBE, Chief Executive, Care & Repair England
  • Anna Whitty MBE, Chair, London Community Transport Strategic Forum, and Chief Executive, Ealing Community Transport
  • Dr Bethan Morris, Welsh Clinical Leadership Fellow, Healthcare Inspectorate
  • Jacqueline Tyson, OT Technical Instructor, Lincolnshire Partnership NHS Foundation Trust (Langworth Ward Innovation Project) – *Winner of the Positive Practice in Mental Health Awards 2017*
  • Sarah Thompson, Head of Older People and Agency Management, Peabody
  • Nimalini Ajith, Joint and Bone Health Physiotherapist, Better Bones Kingston Service, Public Health Department of Royal Borough of Kingston-upon-Thames
  • Gemma Black, Commissioning and Contracts Manager and Age-Friendly Lead, Liverpool City Council


By 2030, one in five people in the UK (21.8%) will be aged 65 or over.* It is vital that strategies are in place to ensure older people can access high-quality services.

Join us at Westminster Insight’s Improving Older People’s Services Conference to explore the current landscape of older people’s services, learning how to delivery high-quality and multi-agency services to maximise the impact on older people’s health and wellbeing.

Our conference will be split into 3 distinct areas: mental wellbeing, housing and tackling social isolation. You’ll hear how local government initiatives can improve the experience of older people throughout all stages of their lives. Gain an understanding of how culture change within the health service can help to ensure the delivery of personalised mental health care in older adults. And learn from the Healthcare Inspectorate Wales on preventing falls through high-quality pathway care for older adults.

Our expert panellists will share insights and strategies into identifying older people at risk of facing difficulty accessing services, to ensure that they receive the care and support they require. Learn how preventive care can engage adults at risk of osteoporosis, and decrease the pressure placed on the health service by developing the condition.

Join your peers from the NHS, local government, housing, and the community and charity sector to explore innovation in older people’s services and strategies that will ensure that you will deliver high quality and sustainable services for our ageing population.

*Office for National Statistics

Agenda
Start

09:00 - 09:30
Registration, Refreshments, and Networking

 

09:30 - 09:40
Chair's Opening Remarks

 

09:40 - 10:20
Keynote Address: Delivering Multi-Agency and High-Quality Services to Achieve Successful Outcomes for Older People

 
  • Creating and maintaining fully joined-up services for older people to improve whole-person integrated care, addressing both mental and physical health 
  • Fostering and facilitating communication and co-operation between service providers
  • Supporting older people to feel empowered in accessing services 
  • Towards the future: delivering older people’s services

    Questions and Discussion: 10:10 – 10:20 

Speakers

Simon Hewett-Avison Assistant Director of Service Delivery, Independent Age

Read profile


10:20 - 10:50
Improving Personalised Mental Health Care for Older People in an Inpatient Environment

 
  • Supporting patients to communicate their needs and provide them with a voice in their care
  • Engaging patients and their carers when introducing Quality Improvement Projects
  • Enacting a culture change: engaging staff to improve outcomes for patients

    Questions and Discussion: 10:40-10:50

Speakers

Jacqueline Tyson OT Technical Instructor, Lincolnshire Partnership NHS Foundation Trust

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10:50 - 11:20
Networking and Refreshments

 

11:20 - 12:00
Meeting the Housing Needs of Older People in Sheltered Housing, Retirement Villages and Care Homes

 
  • Understanding the changing nature of what older people want from their housing providers
  • Providing supported care for older people to maintain independence 
  • Developing staff training to address the physical, mental and social requirements of older people

12:00 - 12:30
Supporting Older People to Live Safely in Their Own Homes to Maximise Independence and Wellbeing

 
  • Delivering better outcomes for older people who want and are able to live at home
  • Improving the safety and accessibility of older people’s homes to better facilitate independent living
  • Enabling older people to remain active and involved with their families, friends, and communities

    Joint Questions and Discussion: 12:20 – 12:30 

Speakers

Sue Adams OBE Chief Executive, Care & Repair England

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12:30 - 13:05
Panel Discussion: Identifying Vulnerable and Hard to Reach Older People to Offer Improved Access to Services and Combat Social Isolation

 
  • Ensuring that people are supported to access the care and help required
  • Understanding the barriers to engaging with services and initiatives to minimise gaps in service provision
  • Exploring the impact of transport on the ability of older people to access services and improve their wellbeing
  • Gaining insight into diversity amongst older people to provide services for people from all walks of life effectively
  • Implementing social prescribing strategies to address older people who fall through the net 

    Joint Questions and Discussion: 12:50 - 13:05

Speakers

Anna Whitty MBE Chair, London Community Transport Strategic Forum, and Chief Executive, Ealing Community Transport

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Sarah Thompson Head of Older People and Agency Management, Peabody

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13:05 - 13:30
Case Study: Establishing Age-Friendly Communities to Improve the Experience of Older People in Later Life

 
  • Fostering healthy and active ageing to improve independence and wellbeing for older people
  • Encouraging the uptake of activities and services which aim to reduce loneliness and social isolation
  • Promoting the use of assistive technology to support older people living at home

    Questions and Discussion: 13:20 – 13:30


Speakers

Gemma Black Commissioning and Contracts Manager and Age-Friendly Lead, Liverpool City Council

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13:30 - 14:30
Networking Lunch

 

14:30 - 15:00
Reviewing Integrated Falls Pathway Care for Older People to Increase Prevention and Improve Recovery

 
  • Understanding the impact of poor physical and mental health on the likelihood of older people falling to identify those at risk
  • Identifying opportunities for intervention by health and social care, housing, voluntary and independent organisations
  • Exploring the National Report on integrated falls pathway care in Wales to identify what works well currently and what requires improvement

    Questions and Discussion: 14:50 – 15:00 

Speakers

Dr Bethan Morris Welsh Clinical Leadership Fellow, Healthcare Inspectorate

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15:00 - 15:20
Case Study: Implementing Preventive Care Services to Reduce the Impact of Long-Term Health Conditions

 
  • Combining exercise and education to provide older people with the tools they need to improve their health
  • Identifying those at risk of developing a long-term condition to engage them in preventive behaviours
  • Increase awareness of the impact of lifestyle choices on health to improve uptake of services and keep people physically active in later life

    Questions and Discussion: 15:15 – 15:20 

Speakers

Nimalini Ajith Joint and Bone Health Physiotherapist, Better Bones Kingston Service, Public Health Department of Royal Borough of Kingston-upon

Read profile


15:20 - 15:25
Chair's Closing Remarks

 

End

Speakers

Sue Adams OBE Chief Executive, Care & Repair England

Read profile

Nimalini Ajith Joint and Bone Health Physiotherapist, Better Bones Kingston Service, Public Health Department of Royal Borough of Kingston-upon

Read profile

Gemma Black Commissioning and Contracts Manager and Age-Friendly Lead, Liverpool City Council

Read profile

Simon Hewett-Avison Assistant Director of Service Delivery, Independent Age

Read profile

Dr Bethan Morris Welsh Clinical Leadership Fellow, Healthcare Inspectorate

Read profile

Sarah Thompson Head of Older People and Agency Management, Peabody

Read profile

Jacqueline Tyson OT Technical Instructor, Lincolnshire Partnership NHS Foundation Trust

Read profile

Anna Whitty MBE Chair, London Community Transport Strategic Forum, and Chief Executive, Ealing Community Transport

Read profile


Venue details

Central London


Speakers
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