Key Points
  • Exploring the future of record management to help increase consistency, accessibility, and efficiency
  • Creating free flowing records through implementing technology and building a progressive system for record management
  • Learning from best practices and innovation to minimise risk to patient safety
  • Click Here to Secure your Place


Overview
Confirmed Speakers:
  • Dr Leigh Warren, Global Health Innovation Imperial College London
  • Representative, NHS Digital
  • Fiona McDonald, Director, Great North Care Record
  • Urte Macikene, Senior Policy Manager, Healthwatch England
  • Thomas Wooley, Information Governance Team Lead, Leeds NHS CCG

    NHS Trusts face ongoing difficulties with record management. Paper records are still in use at several health care organisations, while other settings have concerns over electronic records and communication.

    Westminster Insight’s Record Management in the NHS Forum will explore how to overcome challenges around sharing patient data, safely and securely. Creating a more cohesive and accessible public health record management system to improve patient safety.

    Hear from the Great North Care Record who have transformed health management records and the way medical information is passed between health and care organisations. Working towards a shared vision for health and care providers, you will gain insight into the transition to digital records and the potential to enhance integration, joined up working and reduce risk.

    We will explore the impact of digital records on regulation and how to create a compliant trust policy for record management, develop staff engagement and ensure reliable records that can boost internal communications.

    Join key stakeholders from NHS trusts and NHS Digital to share actionable approaches towards record management including archiving, storage and processing records.


  • Agenda
    Start

    08:45 - 09:15
    Registration, Refreshment and Networking

     

    09:15 - 09:25
    Chair’s Opening Remarks

     

    09:25 - 09:55
    Improving Accessibility across Record Management in the NHS

     
    • Creating a more efficient record management system that works on both a national and local level
      Continuing to work towards the paperless NHS aim and managing the transition to digital records successfully
    • Implementing joined up approaches that enable both trust and national policy to comply with regulations including GDPR compliance 
    • Exploring the future of record management to help increase availability Understanding the impact of poor record keeping and minimising risk on patient safety 
    Questions and Discussion 09:45 - 09:55

    Speakers

    Representative, NHS NHS Digital

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    09:55 - 10:30
    Creating a National System for Record Management in the NHS

     
    • Building a cohesive record management system that could improve integration and rolled out on a national level  
    • Exploring the benefits and challenges of creating a national system for records in the NHS 
    • Learning from bad practice to ensure patient safety        
    • Overcoming barriers of investment and policy differences to improve national progress
    Questions and Discussion 10:25 - 10:30

    Speakers

    Dr Leigh Warren Clincal Fellow, Global Health Innovation, Imperial College London

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    10:30 - 11:10
    Case Study: NHS Trust - Using Technology to Enhance Patient Care

     
    • Implementing technology to build a progressive and coherent system for record management
    • Sharing data and records with other health and social care providers to utilise patient medical records
    • Successfully managing the transition from paper to digital records including archives, corporate and medical records
    Questions and Discussion 11:00 - 11:10

    11:10 - 11:40
    Refreshments and Networking Break

     

    11:40 - 12:20
    Improving External Records Communication

     
    • Creating strong external communication working across health and social care providers to deal with medical and health record requests
    • Dealing with subject access requests (SARS) efficiently to build
    • Exploring actionable approaches towards record management including archiving, storage and processing records  
    • Developing free flowing records that can improve patient experience across different health and social care services
    Questions and Discussion 12:05 - 12:20

    Speakers

    Fiona McDonald Director, Great North Care Record

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    12:20 - 12:50
    Keeping and Maintaining Reliable Records Across the NHS

     
    • Developing trustworthy records that are clear and easy to understand across medical and corporate records
    • Understanding the pressure on clinical staff when completing accurate and up to date medical records
    • Building staff engagement with regulation and processes to ensure reliable records
    Questions and Discussion 12:40 - 12:50

    Speakers

    Thomas Wooley Information Governance Team Lead, Leeds NHS CCG

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    12:50 - 13:20
    Effective Record Management to Improve Complaints Handling

     
    • Reducing records with inaccurate or missing parts to improve efficiency
    • Demonstrating good practice, protecting the trust and employees from the complaints process
    • Improving patient engagement with their health records
    Questions and Discussion 13:10 - 13:20

    Speakers

    Urte Macikene Senior Policy Analyst, Healthwatch

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    End

    Speakers

    Representative, NHS NHS Digital

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    Urte Macikene Senior Policy Analyst, Healthwatch

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    Fiona McDonald Director, Great North Care Record

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    Dr Leigh Warren Clincal Fellow, Global Health Innovation, Imperial College London

    Read profile

    Thomas Wooley Information Governance Team Lead, Leeds NHS CCG

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    Venue details

    Zone 1 Central London


    Speakers
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